MakerMuse Privacy Statement

This Privacy Statement applies to the products and services operated by Shenzhen Creality Ecosystem Technology Co., Ltd with its registered address at 1205, Jinxiu Hongdu Building, Meilong Avenue, Xin Niu Community, Minzhi Street, Longhua District, Shenzhen, China. (hereinafter referred to as "MakerMuse", "we", "us" or "our").

As the data controller, we understand the importance of your privacy. Please take the time to read this Privacy Statement carefully to understand how we will use your personal data.

This Platform is not intended for use by users under the age of 18. If you are under this age, you need your guardian to agree to your use of this Platform and agree to the relevant terms thereof.

This Privacy Statement describes:

1. What Data Do We Collect About You?

2. How Do We Use Your Data?

3. How Do We Store Your Data?

4. How Do We Share Your Data?

5. What Are Your Rights and Options?

6. How Do You Contact Us?

7. How Do We Update This Privacy Statement?

1. What Data Do We Collect About You?

We may collect and process the following personal data depending on your use of the Platform:

No.	Category	Data Set
1	Account Information	① Email address ② Username / User ID ③ Password (encrypted) ④ Third-party authentication data (e.g., Google One-Tap ID)
2	AI Generation Data	① Uploaded reference photos or images ② Text prompts and scene template selections ③ Stylized/generated 2D images and previews
3	Digital Asset Data	① SVG files (for laser cutting/engraving) ② 3D model files ③ Editing parameters and Asset IDs
4	Inspiration & Community Data	① Ideas, links, and images submitted to the "Inspiration Wishing Well" ② Generated social sharing posters
5	Payment and Transaction Data	① Order ID ② Payment records ③ Transaction amount ④ Credit/Points balance and usage history
6	Technical & Usage Data	① IP address ② Device and browser information ③ Interaction, generation logs, and social sharing clicks

2. How Do We Use Your Data?

We process your personal data based on contract performance, user consent, and legitimate interests:

(1) Account Management & Security

To provide you with stable membership services and ensure account safety, we use your account information to create and manage your MakerMuse account (including facilitating seamless logins via email verification or Google One-Tap). This data allows us to authenticate your identity during login and analyze operation logs to detect and prevent fraud, abuse, and other security risks, thereby safeguarding your account and connected devices.

(2) AI Asset Generation (SVG & 3D Models)

To provide our streamlined and easy-to-use AI generation features that transform your creativity into manufacturing-ready files, we process the text prompts and image data you upload. These inputs are processed by our integrated AI models to generate standardized layered SVG files or 3D model files. We also utilize this data to continuously optimize the performance and generation quality of our AI algorithms. Note: By default, your uploaded data and generated outputs will not be used for ongoing AI model training unless you explicitly opt-in.

(3) Asset Processing & Future Cloud Storage

To deliver your digital creations, we process your generated SVG/3D data. Depending on the service version you use, these files may currently be processed temporarily and delivered directly to your device. As our platform evolves, we may provide cloud storage features (such as "Generation History") to store your assets on our servers. This future infrastructure will allow you to preview, download, or share your generated files at any time.

(4) Inspiration Collection & Social Sharing

When you submit ideas to the "Inspiration Wishing Well", we use this data to analyze user trends and develop new scene templates. Additionally, when you use our sharing features, we process your asset data to automatically generate optimized social media posters (for Pinterest, Instagram, X, WhatsApp) embedded with SEO keywords and brand identifiers.

(5) Payment Processing

To complete transaction processes for services or products and fulfill our contractual obligations, we collect necessary payment information, such as transaction order numbers, payment status, and the amount of Credits/Points purchased. This enables the redemption and usage of advanced AI generation or exporting features.

(6) Product Improvement & Analytics

To continuously optimize product experience and enhance device stability, we collect and analyze your usage records (such as favorite scene templates and feature click frequencies). These de-identified statistical data help us understand user behavior and identify system vulnerabilities, enabling us to improve product performance and develop new creative scenarios.

3. How Do We Store Your Data?

Your personal data is stored on AWS cloud infrastructure in the USA. We have implemented appropriate contractual or technical safeguards to protect your data during such transfers.

We retain personal data only for as long as necessary:

· Account information: We retain your account information until you deregister your account, until the service is suspended, or until your account is terminated for any other reasons.

· AI-generated data & Digital Assets: Data is retained only for the duration necessary to provide the service. Currently, files may be processed temporarily and deleted from our servers shortly after generation. If cloud storage features (such as "Generation History") are enabled for your account in the future, your generated SVGs and 3D models will be stored as long as your account remains active, unless you manually delete them.

· Inspiration Submissions: Ideas submitted to the Wishing Well are retained for up to 2 years from the date of submission for product research, analysis, and development. After the retention period, the data will be anonymized or deleted, unless a longer retention period is required by applicable laws or regulations.

· Payment data: We retain your payment information for 7 years from the date of your order, for compliance with related laws and regulations including for tax and accounting purposes.

· Usage data: We retain your service usage information for 2 years.

Once the retention periods expire, we will delete or anonymize your personal data, unless otherwise required by laws and regulations.

4. How Do We Share Your Data?

We do not sell your personal data. We only share your data with third parties as necessary to provide our services, comply with laws, or with your explicit consent.

(1) Necessary sharing with our affiliates:

We may share your personal information with our affiliates. We will only share necessary personal information, and such sharing is subject to the purposes stated in this Statement. If an affiliate intends to change the purpose of processing personal information, it will again obtain your authorization and consent.

(2) Sharing with Service Providers:

We engage trusted third-party vendors who act as data processors. They are contractually obligated to protect your data and only process it for specified purposes.

No.	Service Category	Data Shared	Typical Recipients	Purpose
1	AI service provider	Uploaded photos, text prompts, generated vectors/images	Third-party AI API providers	To generate 2D SVGs and 3D models using integrated AI technology
2	Cloud Storage & IT	Uploaded files (logs, images), generated assets, Account Data, Server Log	AWS	To host our website, store Generation History, and ensure IT security
3	Authentication	Email address, basic profile info	Google	To enable secure Google One-Tap login and account verification.

(3) Legal & Safety Disclosures:

We may disclose your data to government authorities, law enforcement, or legal advisors if required by law, court order, or to protect the safety and rights of MakerMuse, Creality and our users (e.g., in cases of fraud, hardware safety incidents, or intellectual property infringement).

5. What Are Your Rights and Options?

Depending on your location, you may have the following rights regarding your personal data:

Your Rights	Description	How to Exercise Your Rights?
Right of Access	You can request confirmation as to whether personal data about you is processed and receive a copy of it.	Contact us as set out in Section 6.
Right of Rectification	You can have your inaccurate data corrected and incomplete data completed.	Contact us as set out in Section 6.
Right of Erasure ("Right to be Forgotten")	You can have your data erased under certain conditions (e.g., withdrawal of consent).	Contact us as set out in Section 6.
Right to Withdraw Consent	You can withdraw consent to processing based on consent (e.g., marketing or AI training opt-in).	Contact us as set out in Section 6.
Right of Objection	You can object to the processing of your data for direct marketing.	Contact us as set out in Section 6.
Right of Portability	You can receive certain data you provided in a machine-readable format.	Contact us as set out in Section 6.
Right to Restrict Processing	You can restrict processing under certain conditions (e.g., while accuracy is verified).	Contact us as set out in Section 6.

Requests will be handled in accordance with applicable legal requirements, typically within 30 days. We may need to verify your identity before processing your request.

6. How Do You Contact Us?

If you need to exercise your privacy rights, have questions, or lodge a complaint about privacy protection, please contact us:

· By Email: MakerMuse.ai@creality.com

If you believe that we are not processing your personal data in accordance with this Privacy Statement or applicable laws, you have the right to lodge a complaint with the data protection authority in your country of residence.

7. How Do We Update This Privacy Statement?

If we update this Privacy Statement, we will let you know in advance about any material changes that will affect how your personal data are processed, by emailing or otherwise contacting you directly (where required by law).

The most current version of this Privacy Statement will be available here. You can check the "Last updated" date posted at the top to see when this Privacy Statement was last updated.

Note: This Privacy Policy applies to this website only. Please note that your use of third-party social media platforms (e.g., Facebook, Pinterest, Instagram, WhatsApp) linked from this site or used for sharing posters may involve data processing operations of those platforms; please refer to their respective privacy policies.